Raw Material Guarantee In Ceramic PCB Manufacturing | BSTCeramicPCB

Raw material guarantee

We promise every ceramic PCB and PCBA we make were conform to IPC standards. For all the products, whatever prototype, small order or mass production, you can track the production status online, and our sales assistants will update the production photos every week.

100% Raw Material Guarantee

In the manufacturing of ceramic circuit board, the stability and reliability of raw material is the key point to product. To ensure the good quality of raw materials, we set up an independent QA system according to the ISO9001 quality control system. Build up procedure to aim specifically provides the complete traceability of material and detailed processing history for all products manufactured. As the key technical staff, our IPQC will perform fully inspection to all incoming materials, including values measurement, appearance inspection, LQAS, record and report. If any failures and defective materials were found, just return to us, we will evaluate whether repair or remake. Our one-stop service exiting in every step, so it is hard to imagine anything easier than this.

Substrate Supply Guarantee

We understand the pivotal role that quality of ceramic substrate plays in determining product quality. That's why we adhere to a principle of sourcing our raw materials directly from original manufacturers, rather than agents. This fundamental approach is the core of our commitment to maintaining consistent and reliable product quality.

Benefiting from extensive manufacturing experience, we are confident to say that we have established long-term and stable partnerships with the most popular substrate suppliers. For ceramic substrate, we are collaborating with Huaqing Electronics, which is the most reliable alumina and nitride oxide materials. For slurry paste, we are cooperating with Tengxing, Heraeus, Dupont, and 3 Focus. Which enables us to access high-quality materials directly from the source. Our adherence to best practices in supply chain management ensures traceable origins and dependable quality of the materials we use.

Shipping

We offer door-to-door shipping service. We not only cooperated with international express like DHL, UPS, FedEx and TNT, but also provided ocean and air shipment. If you have specified a forwarder, we will touch with them to ship out the goods. But if you don’t have a reliable FF, we will be responsible for contacting a forwarder agent for you. This can help to save much time for you to seek a trust forwarder. In addition, our sales assistant will keep you posted on the package status until the shipment is signed, so you don’t worry about customs clearance issues.

Refund & Repair Policy

Relying on our strict quality control system, we promise that we offer a money-back guarantee for any defective items. Whether it's a matter of re-fabricating the boards at no cost or providing a refund, we've got you covered, no questions asked. Rest assured, there's no need for any concerns on your end! We provide free repair service. Whatever the product needs to be changed part or damaged by your side, as long as it is needed, you can resend it to us for repair.

Please order online to enjoy the comprehensive one-stop service. Please be sure to send your e-mail address and telephone number, we will touch with you for detailed instruments.